FAQ

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All jewelry is handmade to order. Please allow 3-5 business days for the production of your piece. After this time, your order will be shipped.

Once your jewelry is completed and shipped, you will receive an email notification with tracking information to follow your package on its journey to you. Packages are shipped via USPS Ground Advantage. Please allow 3-7 days for your package to arrive after it has shipped.

All orders are sent out via USPS Ground Advantage Mail, 3-5 business days after payment has cleared (excluding weekends and holidays). Please allow 3-7 additional business days for shipping. This service includes tracking within the U.S.A. All custom orders will require extra shipping time. You will get a notification once your purchase is on its way.

We offer a $4.50 flat rate on domestic orders, and free shipping on orders over $75.

We currently do not ship internationally. This option may be provided in the future.

If for any reason you are not satisfied with your jewelry, you may return it for a refund, minus the cost of shipping. You must return the item or items within 30 days of receiving your purchase in order to receive a refund. Items must be unworn/undamaged and in original packaging.

NOTE: Custom, personalized, and altered pieces are not refundable (this includes custom birthstone items and stamped jewelry).

To initiate a return request, please click on the button below and fill out the form.

We currently do no process exchanges. If for any reason you would like to return your jewelry for a different piece, please follow the steps under RETURNS and then repurchase the item that you would like instead.

NOTE: Custom, personalized, and altered pieces are not refundable (this includes custom birthstone items and stamped jewelry).

To initiate a return request, please click on the button below and fill out the form.

To initiate a return request, please click on the button below and fill out the form.

You cannot usually cancel or change an order as production of your jewelry is usually started right away.

If you got too excited and accidentally placed an order before you were ready to buy, email us at info@buttondaisyjewelry.com or send us a message using the Contact Form with your order number soon after the order was placed to check if your order qualifies for cancellation. We are unable to cancel orders once production has started.

Figuring out the right size to order can be a bit tricky sometimes! We have created a Sizing Guide for you to use as reference to help with choosing the best size to order.

We are not taking any custom order requests at the moment. However, we do have a selection of pieces that can be personalized to your preferences.

14K Gold-fill is an excellent alternative to solid gold, and comes at a more reasonable price point. It is created by permanently applying a thick layer of solid gold to a base metal through heat and pressure. If cared for properly, gold-filled jewelry can last for years to come.

Please see our Jewelry Care Guide for more information.

Absolutely! At checkout, enter your address in the billing section and the gift recipient's address in the shipping section. If you would like to include a message with your gift, please leave us the desired message in the space provided at checkout. All orders ship without receipts. 

Definitely! Just write your gift message in the space provided at checkout. Please write your note as you would like it on the card (include to and from information).

Be the first to know of any sales and coupon codes by signing up to our Insiders List below. Additionally, you can follow us on Instagram at @buttondaisy for any updates and sales.

Didn't find the answer to your question in the FAQ section? We'd be more than happy to answer any questions you may have. Drop us a message via the Contact Us button below or email us at info@buttondaisyjewelry.com. We look forward to hearing from you!